Vinted Shoppers Voice Frustration Over Sizing Changes
Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
The popular resale platform has revised its measurement guidelines for female and kids' apparel but did not contact every member regarding the update.
Social Media Response
Countless users and merchants are posting online saying Vinted listings now show a modified sizing category than originally posted due to the recalibration.
The company said the updated approach better aligns with other platforms.
The platform has recommended to review their products and update the measurements by hand when needed, which has left users frustrated.
Sizing System Changes
Previously, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L used to be a 12 but currently displays as UK 16-18.
Member Stories
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, based in Glasgow, explained products she uploaded with size 14 tags were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Required Changes
A different user, based in Derby, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she said.
Platform Context
The app has more than 100 million shoppers, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: last year, the service retracted a modification to its shipping options following member complaints.
